People planning a visit to Asahikawa city hall can check counter congestion on a smartphone or computer, according to a city page updated October 22, 2026. The service also shows the calling status after a visitor has taken a ticket.
The display has separate tabs for different procedures. Available counters include resident certificates and address changes, national health insurance, disability welfare, and long-term care services. These are municipal procedures that may involve different departments even when handled in the same building. The city advises checking ahead because queues can become long at the start of the week or at particular times of day. Its announcement links to the live display.
旭川市、来庁前に総合窓口の混雑状況を確認可能
旭川市は2026年10月22日更新の案内で、総合窓口の混雑や受付後の呼出状況をスマートフォン・パソコンから確認できるとしている。証明書・住所変更、国民健康保険、障害福祉、介護保険などの窓口に対応し、手続きごとのタブで確認する。週明けや時間帯によって混むため、来庁前の確認に利用できる。